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VERSADIAL Voice Logging

* Reduce Personal Liability * Reduce Costly Entry Errors * Reduce Personal Calls * Increase Business Security *

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Versadial Voice Logging
Versadial Solutions has a worldwide customer base, servicing clients in government, manufac­turing, telecommunications, call centers, public safety, financial services and many other industries.

Versadial Solutions prides itself on our ability to offer cost saving and affordable call recording software to multiple industries.

Benefits of Call Recording

  • Reduce Personal Liability
  • Reduce Costly Entry Errors
  • Reduce Personal Calls
  • Increase Business Security
  • PCI Compliance
  • Conduct Performance Reviews
  • Sales Training
  • Improve Customer Satisfaction

Advantages

  • Voice recording software that is easy to use
  • Non-proprietary PC hardware for ease of maintenance and scaling. Our systems support hardware from several manufacturers. Allowing you the freedom to upgrade and expand with the hardware of your choice
  • No charge for multiple seat licenses of the remote client software
  • Not-restrictive licensing: You pay for it once and you own it. Software can be moved to another PC, sold or leased
  • Cost saving DIY kit you can install in your existing PC
  • Near 0% return rate in 12 years of business
  • 30 day money back guarantee
  • Recording checksum for checking non-tamper proof recording
  • Live Monitoring: Supervisors can monitor calls using multi-tiered security permission levels
  • Automatic archiving to DVD and network drives
  • Reliable systems running 24/7 with redundant power supplies and RAID hard disks
  • Visual and audio alarms
  • Agents, supervisors and managers can be given selectable access to one or all channels and features
  • Multi-site recording with centralized data storage access
  • Capture caller ID, dialed numbers, SMDR, or ANI/ALI
  • Reporting: Create and save custom reports, graphs and charts
  • Third party verification recording
  • No mandatory yearly service contracts
  • Quality Control Tests and Reports
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